Science Communication and Dissemination in Brazil: A Usability Study of the MCTIC Portal

Main Article Content

Tatiana Gonçalves

Abstract

Scientific knowledge cannot fully benefit society if it remains confined to an exclusively academic environment—this is particularly crucial in developing countries such as Brazil. In this context, the Ministry of Science, Technology, Innovations and Communications (MCTIC) is responsible for implementing and managing national programmes for the public dissemination of science. The MCTIC website is the primary tool for achieving these goals.


This study analyses the portal’s effectiveness as a tool for promoting and communicating scientific information to the public. Specifically, it focuses on evaluating the usability of the MCTIC portal. Usability is one of the most critical parameters in assessing the effectiveness and quality of a website, and it is essential for ensuring successful public access and engagement.


The findings suggest that while the digital platform offers new opportunities for making information available to citizens, significant shortcomings remain—particularly in terms of structure and usability—which hinder its full potential as a science communication tool.

Downloads

Download data is not yet available.

Article Details

Section

Miscellaneous

Author Biography

Tatiana Gonçalves, Instituto Politécnico de Viseu, Portugal.

Tatiana Gonçalves es investigadora de posdoctorado del Centro de Investigación en Comunicação, Filosofia y Humanidades de la Faculdade de Artes y Letras, Universidad de la Beira Interior, Portugal. Es doctora en Comunicación y Nuevos Ambientes Digitales, por la Universidad de Coimbra. En la actualidad, es profesora en el Instituto Politécnico de Viseu, Portugal.

How to Cite

Gonçalves, T. (2019). Science Communication and Dissemination in Brazil: A Usability Study of the MCTIC Portal. Miguel Hernandez Communication Journal, 10, 223-237. https://doi.org/10.21134/mhcj.v10i0.293

References

Almeida, C.; Amorim, L.; Brito, F. Ferreira, J.F. ; Massarani, L. (Orgs.). (2015). Centros e museus de ciência do Brasil. Rio de Janeiro : Associação Brasileira de Centros e Museus de Ciência : UFRJ.FCC. Casa da Ciência ; Fiocruz. Museu da Vida. Recuperado de http://www.casadaciencia.ufrj.br/Publicacoes/guia/Files/guiacentrosciencia2015.pdf

Alexa. (2018). Website Traffic and Statistics by country. Recuperado de https://www.alexa.com/topsites/countries/BR

Bodmer, W. F. (1985). The Public Understanding of Science. London: The Royal Society.

Bohman, J. (2004). Expanding dialogue: The Internet, the public sphere and prospects for transnational democracy. The sociologial review. Oxford. v. 52, n. 1 p. 131–155. DOI: 10.1111/1467-954X.2004.00477

Brasil. (2016). Estratégia Nacional de ciência, Tecnologia e Inovação 2016-2020. Brasília: Ministério da Ciência, Tecnologia, Inovação e Comunicação - MCTIC. Recuperado de http://www.finep.gov.br/images/a-finep/Politica/16_03_2018_Estrategia_Nacional_de_Ciencia_Tecnologia_e_Inovacao_2016_2022.pdf

Brasil. (2011) Estratégia Nacional de Ciência, Tecnologia e Inovação 2012 – 2015: Balanço das Atividades Estruturantes. Brasília: Ministério da Ciência e Tecnologia e Inovação. Recuperado de http://www.mct.gov.br/upd_blob/0218/218981.pdf

CETIC. (2018). Pesquisa sobre o uso das tecnologias de informação e comunicação no Setor Público Brasileiro 2017. Centro de Estudos para o Desenvolvimento da Sociedade da Informação Brasil.

Recuperado de https://cetic.br/media/docs/publicacoes/2/TIC_eGOV_2017_livro_eletronico.pdf

Dahlberg, L. (2001). Democracy via Cyberspace. New Media & Society, v.3, n. 2, p.157-177. DOI: 10.1177/14614440122226038.

Dahlgren, P. (2005). The Internet, Public Spheres, and Political Communication: Dispersion and Deliberation, Political Communication, v. 22, n. 2, p. 147-162. DOI: 10.1080/10584600590933160

Delice, E. K.; Gungor, Z. (2009).The usability analysis with heuristic evaluation and analytic hierarchy process. International journal of industrial ergonomics,39(6); 934i939.

Di Gennaro, C; Dutton, W. (2006). The Internet and the public: Online and offline political participation in the United Kingdom. Parliamentary Affairs, v. 2, n. 59, p. 299-313. Recuperado de https://academic.oup.com/pa/issue/59/2

Escobar, Herton. (2018). Divulgação científica: faça agora ou cale-se para sempre. In ComCiência e divulgação científica. Carlos Vogt, Marina Gomes, Ricardo Muniz (Organizadores). Campinas, SP: BCCL/ UNICAMP.

Ferrer F.; Santos, P. (Orgs.). (2004). E-government: governo eletrônico no Brasil. São Paulo: Saraiva.

Hassan, Y., Martín Fernández, F. J. & Iazza, G. (2004). Diseño Web Centrado en el Usuario: Usabilidad y Arquitectura de la Información. Hipertext. net, 2. Recuperado de http://www.hipertext.net/web/pag206.htm

ISO/IEC. 2001. ISO/IEC 9126-1:2001. (2001). Systems and Software engineering - Systems and Software Quality Requirements (SQuaRE) - System and Software quality models, International Organization for Standardization. Recuperado de http://www.iso.org/iso/catalogue_detail.htm?csnumber=22749

ISO/IEC. 2008. ISO/IEC 25012. (2008). Systems and software engineering -- Systems and software Quality Requirements and Evaluation (SQuaRE) -- System and software quality models. International Organization for Standardization. Recuperado de http://www.iso.org/iso/catalogue_detail.htm?csnumber=35736

ISO/IEC. 2010. ISO/IEC 9241-210:2010.(2010). Systems and Software engineering - Systems and Software Quality Requirements (SQuaRE) - System and Software quality models, International Organization for Standardization. Recuperado de https://www.iso.org/standard/52075.html Access October 2017.

ISO/IEC. 2011. ISO/IEC 2501. (2011).Systems and software engineering -- Systems and software Quality Requirements and Evaluation (SQuaRE) -- System and software quality models. International Organization for Standardization. Recuperado de https://www.iso.org/obp/ui/#iso:std:iso-iec:25010:ed-1:v1:en

Gang, D. B.; Gant, J. P. (Org) (2002a). Enhancig e-service delivery. State web portal: delivering and financing e-service. Arlington: PWC p. 5-34.

Gant, J.P; Gant, D.B. (2002b). Web Portal Functionality and State Government E-Services. Systen Science, HICSS. Proceedings of the 35th Hawaii International Conference on Systems Sciences, p. 1627 – 1636.

Gomes, W. (2018). A Democracia no Mundo Digital. São Paulo: Sesc.

Gonçalves, T. (2018). La e-participación y la implicación del público en las acciones institucionales de ciencia en Brasil y Portugal, Sphera Publica, 1 (18), 148-165.

Lee Younghwa, Kozar Kenneth A. (2012). Understanding of website usability: Specifying and measuring constructs and their relationships. Decision Support Systems. 52(2):450–463. Recuperado de http://www.sciencedirect.com/science/article/pii/S0167923611001679

Massarani, L. (2002). Ciência e público: caminhos da divulgação científica no Brasil. Massarani, L.; Moreira, I. de C.; Brito , F (Org.). Forum de Ciência e Cultura. Série Terra Incógnita,1(7), 232-250. Rio de Janeiro: Casa da Ciência.

Moreira, I. de C. (2006). A inclusão social e a popularização da ciência e tecnologia no Brasil. Revista Inclusão Social – IBICT, 1 (2), 25-40. Recuperado de http://revista.ibict.br/inclusao/article/view/1512/1707

Navas, A., Marandino, M. (2009). Dimensión política de la popularización de la ciencia y la tecnología en América Latina. El caso de Brasil. Ciencias unam, 9 (6),48-56.

Nielsen, J. (2016a). The Distribution of Users’ Computer Skills: Worse Than You Think.

Recuperado de: https://www.n ngroup.com/articles/computer-skill-levels/

Nielsen, Jakob. (2016b). Web UX 2016 vs 2004. Study of 12 years' evolution in web usability. UX Conference in London. Recuperado de https://www.nngroup.com/videos/web-ux/

Nielsen, Jakob. (2012). Usability 101: Introduction to Usability. Recuperado de https://www.nngroup.com/articles/usability-101-introduction-to-usability/

Nielsen, J. (2000). Usabilidad. Diseño de páginas Web. Prentice Hall.

Nielsen, J. (1994). Enhancing the explanatory power of usability heuristics. Proc. ACM CH’I94 Conf. Boston, April 24-28, 152-158.

Pearrow, M. (2000). Web Site Usability Handbook with Cdrom. Charles River Media, Inc.

Krug, S. (2013). Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (3ed) Berkeley: New Riders Publishing.

Vogt, C.; Gomes, M.; Muniz, R (Org). (2018). ComCiência e divulgação científica. Campinas, SP: BCCL/ UNICAMP.

Winter E. (2004). Public communication of science and technology: German and european perspectives. Science Communication, v.25, n.3, p. 288‐293. DOI: 10.1177/1075547003262665.