Predictors of Burnout Syndrome in leaders in an organizational context
DOI:
https://doi.org/10.21134/pssa.v13i1.12Keywords:
burnout professional, emotional intelligence, emotional labor, conflicts at work, LeadershipAbstract
Burnout Syndrome is currently one of the main work-related illnesses due to persistent psychosocial stressors in work organizations. The aim of this study was to identify the predictive power of the Emotional Work, Emotional Intelligence and Emotional Conflicts dimensions for the Burnout Syndrome dimensions. The sample consisted of 244 workers who held leadership positions. The instruments used were the Cuestionario para la Evaluación del Syndrome de Quemarse por el Trabajo, Conflict subscales, two Emotional Work Subscales: Emotional Demands and Emotional Dissonance; Emotional Intelligence Measure; and a socio-demographic and work-related questionnaire. The results, obtained through Multiple Regression Analysis, identified Emotional Dissonance, Emotional Demands, Self-motivation and Sociability as predictive variables for the dimensions of Burnout Syndrome. Thus, attention is suggested to the emotional aspects involved at work as a way of preventing Burnout Syndrome.
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